I just paid but my order shows un-paid status ?

Due to the way that the blockchain technology works, we need to wait about 30 minutes for the public ledger to be updated before we can confirm reception of a crypto payment. Please wait for about 30 to 45 minutes for your payment status to be updated. As this service requires multiple steps, it may take up to 5 days before you receive the Digitally Signed PDF. The process is usually as follows:

  1. Payment Confirmation: 30 minutes and up to 4H
  2. Order Validation: We review each order manually within 1H and up to 24H
  3. Certificate Issuance: Our Lawyers may need 24H and up to 48H to process the certificate

Of course we strive to process our orders as soon as possible and we are always looking for ways to accelerate the experience.

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